Our vision is to be …
- Preferred Supplier to our target customers; recognised by customers and potential customers as an industry leader in quality, safety and reliability of service.
- Preferred Employer, recognised by employees and potential employees as a great place to work with a strong and successful training & development programme and industry leadership in health & safety.
- Preferred Customer for labour-only scaffold subcontractors.
At Acrow, we value…
- Each other
…and the contribution each of us makes to the success of the company
…we look out for each other’s safety & wellbeing
…we always treat each other with fairness and respect
…we are candid and honest with each other
…we appreciate that our teams are only as strong as the support team members provide to each other
- Exceptional customer service
…we seek to build long-term partnerships with customers
…we are open and honest in all our dealings
…we strive to always deliver on the commitments we make
…we aim to be easy to deal with
- Learning and improvement
…we aim to continuously improve by learning from each of our successes and failures
…we acknowledge our errors and we learn from them
…we value everyone’s suggestions for improvement
…we give each other constructive feedback on performance
…we understand that errors occur and we try to understand the causes and make changes to reduce future errors rather than placing blame